Remote Care Advocate jobs · Nationwide
Care Advocate jobs for practices nationwide
Remote work with Medicare patients of physician practices nationwide. Same patients, every month.
Practices nationwide
You bill under your own NPI
Same Care Advocate every month
RNs, NPs, LCSWs and care companions
Monthly file approved by your team
No new hires needed
Care Advocate jobs on the team
Every role follows the practice’s care plan. Pick the one that fits you.
Registered nurses
Monthly calls on the care plan, visit confirmations and clear notes for the practice’s clinicians.
Nurse practitioners
The same Care Advocate work, with nurse practitioner training on the team.
Licensed clinical social workers
Work with patients whose care is held up by social needs, including community health integration.
Care companions
Regular calls with patients, appointment confirmations and the notes that go with them.
What a month looks like
| Part of the month | What you do |
|---|---|
| Your panel | Call the same patients each month, so they know your voice and you know their history. |
| On each call | Ask the questions in the practice’s care plan, confirm upcoming visits and record the answers. |
| When something is new | Route it to the practice’s clinicians. |
| New patients | Explain the program and its cost-sharing; Companian documents verbal consent. |
| Your notes | Gloria, our AI assistant, drafts documentation and pre-visit summaries for you to work from. |
Patients come from primary care and specialty practices and live with conditions such as heart failure, COPD, chronic kidney disease and diabetes.
You work in Medicare Part B programs the practice bills: chronic care management, principal care management, principal illness navigation and community health integration.
What the role is, and what it is not
What the role is
- One dedicated Care Advocate per patient
- Work under the general supervision of the patient’s billing practitioner, as CMS allows
- Patient information handled under HIPAA
What the role is not
- Making clinical decisions: those stay with the practice
- Billing Medicare: the practice does that
- A call-center queue of strangers
Patients who want to check a call can use the page for patients and families.
Questions applicants ask
Is the job remote?
Yes. All Care Advocate jobs are remote, by phone and video, serving practices nationwide.
Will I make clinical decisions?
No. You ask the care-plan questions and record the answers; the practice’s clinicians decide what happens next.
What about pay, hours and terms?
We cover them when we talk.
Who is Companian?
A Medicare care management service for physician practices nationwide. Read more about Companian.